# GitLab: Major incident: CI/CD pipelines remain stuck in running status

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-03-06 17:48 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69ab136e57b5f1057a500446](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/69ab136e57b5f1057a500446)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/69ab136e57b5f1057a500446@044235496d7a
- Change 1 of 1 for this incident

Incident page (full timeline): [CI/CD pipelines remain stuck in running status](https://rewindex.com/company/gitlab/incidents/69ab136e57b5f1057a500446.md)
## What changed

**1. Added: Title**

```diff
+ CI/CD pipelines remain stuck in running status
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-06 17:48 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-06 20:31 UTC
```

**6. Added: Affected components**

```diff
+ CI/CD
```

**7. Added: Update** (identified) · 2026-03-06 17:48 UTC

```diff
+ Pipelines affected by a previous incident on 3/5 continue to be stuck in Running status. We are working on a process to identify and safely correct these stuck pipelines, and will update this notice once that remediation is in place. Follow https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21462 for details.
```

**8. Added: Update** (identified) · 2026-03-06 20:30 UTC

```diff
+ After consideration, we have decided not to automatically change previously stuck pipelines. Doing so could cause unsafe or stale state changes, for example around deployments and environments.
```

**9. Added: Update** (resolved) · 2026-03-06 20:31 UTC

```diff
+ If a pipeline still appears stuck, please cancel and retry the affected job or pipeline. Protections deployed during this incident will prevent this in new pipelines. See https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/21462 for complete details.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-06 17:48 UTC | Major incident: CI/CD pipelines remain stuck in running status (this change) | major |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i6483e0f44591e9 · Markdown: https://rewindex.com/change/i6483e0f44591e9.md · JSON: https://rewindex.com/api/v1/changes/i6483e0f44591e9 · Generated 2026-10-18T10:23:43.754Z