# Pulumi: Major incident: Bitbucket login is not available

**Summary:** Pulumi reported a major Bitbucket login outage affecting API and Console, with failures beginning approximately 2026-10-15 16:51 UTC. The recorded incident ran from 2026-10-16 10:48 UTC to 2026-10-16 13:30 UTC (2 h 42 min); a fix was deployed, and other login methods, Bitbucket repository integrations and deployments were unaffected. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-10-16 10:48 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/ql6wljj1vh91](https://stspg.io/ql6wljj1vh91)
- [Company: Pulumi](https://rewindex.com/company/pulumi.md)
- Versions: before (none: first archived) → after incident\_version:200/xh90926gdtz7@9084fc48cdf6
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Bitbucket login is not available
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-10-16 10:48 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-10-16 13:30 UTC
```

**6. Added: Affected components**

```diff
+ API, Console
```

**7. Added: Update** (identified) · 2026-10-16 10:48 UTC

```diff
+ We know about a problem with Bitbucket login for Pulumi Cloud. The problem started on 15 October 2026 at approximately 16:51 UTC. You cannot log in to Pulumi Cloud with your Bitbucket account at this time. After you log in at Bitbucket, Pulumi Cloud shows the message "Internal Server Error". Other login methods or Bitbucket repository integrations and deployments are not affected.
```

**8. Added: Update** (monitoring) · 2026-10-16 11:54 UTC

```diff
+ A fix has been deployed and we're monitoring the results.
```

**9. Added: Update** (resolved) · 2026-10-16 13:30 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-16 10:48 UTC | Major incident: Bitbucket login is not available (this change) | outage |

All Pulumi changes: [timeline](https://rewindex.com/company/pulumi/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i6342f188609051 · Markdown: https://rewindex.com/change/i6342f188609051.md · JSON: https://rewindex.com/api/v1/changes/i6342f188609051 · Generated 2026-10-17T23:13:23.442Z