# Confluent: Major incident: Elevated Error Rates in AWS me-central-1 region

**Summary:** Confluent Cloud experienced elevated errors in AWS me-central-1 due to disruption in AWS availability zone mec1-az2, with major impact. Errors began approximately 12:51 PM UTC; the incident was recorded from 2026-03-01 18:08 UTC to 2026-03-01 22:05 UTC (3 h 57 min). Confluent applied mitigation and reported all regional services healthy. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-01 18:08 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/zhr406mnzqqp](https://stspg.io/zhr406mnzqqp)
- [Company: Confluent](https://rewindex.com/company/confluent.md)
- Versions: before (none: first archived) → after incident\_version:139/th16h8m75f9z@8116615cfc3b
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Elevated Error Rates in AWS me-central-1 region
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-01 18:08 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-01 22:05 UTC
```

**6. Added: Affected components**

```diff
+ Confluent Cloud
```

**7. Added: Update** (investigating) · 2026-03-01 18:08 UTC

```diff
+ We are experiencing increased error rates in some of our Confluent Cloud services in the AWS me-central-1 region. This began at approximately 12:51 PM UTC today and is linked to a disruption in one of AWS’s availability zones (mec1-az2). Our team is actively applying mitigation steps and will provide updates as the situation evolves.
```

**8. Added: Update** (identified) · 2026-03-01 18:48 UTC

```diff
+ We have identified the cause of the problem to be disruption in one of AWS’s availability zones (mec1-az2). We are taking steps to confirm the safest path to mitigation for any impacted Confluent Cloud services in this region.
```

**9. Added: Update** (monitoring) · 2026-03-01 21:41 UTC

```diff
+ The problem has been mitigated as of 21:15 PM UTC today. All Confluent Cloud services are now healthy in me-central-1 region and we will monitor for any residual issues before resolving this incident in 1 hour.
```

**10. Added: Update** (resolved) · 2026-03-01 22:05 UTC

```diff
+ This incident has been resolved. All Confluent Cloud services are now healthy in me-central-1 region.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-01 18:08 UTC | Major incident: Elevated Error Rates in AWS me-central-1 region (this change) | outage |

All Confluent changes: [timeline](https://rewindex.com/company/confluent/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i62ec2271ac6380 · Markdown: https://rewindex.com/change/i62ec2271ac6380.md · JSON: https://rewindex.com/api/v1/changes/i62ec2271ac6380 · Generated 2026-10-18T02:54:43.708Z