# Lightdash: Critical incident: Application unavailable

**Summary:** Lightdash Cloud (EU) was unavailable, with possible server errors for customers in Europe, during a critical incident starting 2026-06-15 09:25 UTC. A fix was implemented at 09:33 UTC, and the incident was resolved at 2026-06-15 09:44 UTC after 19 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-15 09:25 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/b6494jzs1wz4](https://stspg.io/b6494jzs1wz4)
- [Company: Lightdash](https://rewindex.com/company/lightdash.md)
- Versions: before (none: first archived) → after incident\_version:68/1js3tctvy8vb@6938ec5e3616
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Application unavailable
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-15 09:25 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-15 09:44 UTC
```

**6. Added: Affected components**

```diff
+ Lightdash Cloud (EU), Lightdash Cloud - Lightdash Cloud (EU)
```

**7. Added: Update** (investigating) · 2026-06-15 09:25 UTC

```diff
+ We are currently investigating an issue affecting customers in Europe. The application is unavailable and users may be experiencing server errors. We will provide updates as soon as we have more information.
```

**8. Added: Update** (investigating) · 2026-06-15 09:33 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (monitoring) · 2026-06-15 09:33 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2026-06-15 09:44 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-15 09:25 UTC | Critical incident: Application unavailable (this change) | outage |

All Lightdash changes: [timeline](https://rewindex.com/company/lightdash/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i610c20ab4a2776 · Markdown: https://rewindex.com/change/i610c20ab4a2776.md · JSON: https://rewindex.com/api/v1/changes/i610c20ab4a2776 · Generated 2026-10-18T03:55:52.002Z