# Confluent: Major incident: Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2

**Summary:** Confluent reported a major incident degrading Cloud Console in all regions and multiple services in AWS us-west-2, including degraded Flink jobs and failed new job submissions. It started at 2026-09-23 11:47 UTC and was resolved at 2026-09-23 23:17 UTC, lasting 11 h 29 min. All affected services recovered; no customer action was required. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-23 11:47 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/wkzpr15nvt1h](https://stspg.io/wkzpr15nvt1h)
- [Company: Confluent](https://rewindex.com/company/confluent.md)
- Versions: before (none: first archived) → after incident\_version:139/9rwmmkpgssys@4ef38491c922
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-23 11:47 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-23 23:17 UTC
```

**6. Added: Affected components**

```diff
+ Confluent Cloud
```

**7. Added: Update** (identified) · 2026-09-23 11:47 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**8. Added: Update** (identified) · 2026-09-23 14:18 UTC

```diff
+ Flink in AWS us-west-2 is continues to be affected while we restore full service: running jobs may remain degraded and new job submissions may continue to fail during this period. All other services including Connect, ConfluentCloud UI are mitigated and operational
```

**9. Added: Update** (monitoring) · 2026-09-23 15:57 UTC

```diff
+ All affected services, including Flink in AWS us-west-2, have recovered and we are no longer observing customer impact. We are monitoring to confirm full stability before resolving this incident.
```

**10. Added: Update** (resolved) · 2026-09-23 23:17 UTC

```diff
+ This incident has been resolved. All affected services have fully recovered, and no further customer impact is expected. No action is required from customers.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-23 11:47 UTC | Major incident: Confluent Cloud Console Degraded (All Regions) and Multiple Services Impacted in AWS us-west-2 (this change) | outage |

All Confluent changes: [timeline](https://rewindex.com/company/confluent/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i60fb3ac363f6dc · Markdown: https://rewindex.com/change/i60fb3ac363f6dc.md · JSON: https://rewindex.com/api/v1/changes/i60fb3ac363f6dc · Generated 2026-10-18T00:38:51.415Z