# Webflow: Critical incident: [RESOLVED] Reports of issues accessing Webflow

**Summary:** Webflow reported a critical access outage affecting some customers across Dashboard, Marketplace, Support Portal, University, Webflow Canvas and Webflow.com. The incident started at 2026-04-08 14:36 UTC and was resolved at 2026-04-08 15:37 UTC (1 h 1 min); Webflow reported customer impact between 14:19 and 14:43 UTC and said a fix restored access. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-04-08 14:36 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/9by2hh3kspg3](https://stspg.io/9by2hh3kspg3)
- [Company: Webflow](https://rewindex.com/company/webflow.md)
- Versions: before (none: first archived) → after incident\_version:266/ktbq3w1b87qp@dd3b29b92e28
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ [RESOLVED] Reports of issues accessing Webflow
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-08 14:36 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-08 15:37 UTC
```

**6. Added: Affected components**

```diff
+ Dashboard, Marketplace, Support Portal, University, Webflow Canvas, Webflow.com, Webflow.com & Marketplace - Marketplace, Webflow.com & Marketplace - Support Portal, Webflow.com & Marketplace - University, Webflow.com & Marketplace - Webflow.com
```

**7. Added: Update** (investigating) · 2026-04-08 14:36 UTC

```diff
+ We are currently investigating reports that Webflow is unavailable for some customers. Our team is actively working to identify the cause and restore access as quickly as possible. We will share another update as soon as we have more information.
```

**8. Added: Update** (identified) · 2026-04-08 14:45 UTC

```diff
+ We’ve identified the cause of the issue impacting access to Webflow and are working to apply a fix. Our team is focused on restoring access, and we’ll continue to share updates as progress is made.
```

**9. Added: Update** (monitoring) · 2026-04-08 14:51 UTC

```diff
+ A fix has been implemented and Webflow is now accessible again. We are continuing to monitor closely to ensure stability and will share another update if anything changes.
```

**10. Added: Update** (resolved) · 2026-04-08 15:37 UTC

```diff
+ Between 14:19 and 14:43 UTC, some customers experienced issues accessing Webflow. This has now been resolved, and services are operating normally. We appreciate your patience while we worked to restore service.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-08 14:36 UTC | Critical incident: \[RESOLVED\] Reports of issues accessing Webflow (this change) | outage |

All Webflow changes: [timeline](https://rewindex.com/company/webflow/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i60be62b7a35128 · Markdown: https://rewindex.com/change/i60be62b7a35128.md · JSON: https://rewindex.com/api/v1/changes/i60be62b7a35128 · Generated 2026-10-18T02:29:36.531Z