# Scaleway: Critical incident: [BookMyName][Security] Emergency maintenance - BMN services unavailable

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-10-21 14:06 UTC · Detected: 2026-10-21 14:13 UTC
- [Source: https://stspg.io/jlr4bqymwzz4](https://stspg.io/jlr4bqymwzz4)
- [Company: Scaleway](https://rewindex.com/company/scaleway.md)
- Versions: before (none: first archived) → after incident\_version:702/k8yyg32ksqcy@1773da971738
- Change 1 of 2 for this incident

Incident page (full timeline): [\[BookMyName\]\[Security\] Emergency maintenance - BMN services unavailable](https://rewindex.com/company/scaleway/incidents/k8yyg32ksqcy.md)
## What changed

**1. Added: Title**

```diff
+ [BookMyName][Security] Emergency maintenance - BMN services unavailable
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-21 14:06 UTC
```

**5. Added: Affected components**

```diff
+ BookMyName, Miscellaneous - BookMyName
```

**6. Added: Update** (investigating) · 2026-10-21 14:06 UTC

```diff
+ Started: 21 Oct 2026, 15:50 CEST Status: Emergency maintenance in progress Impact: All BMN services are unavailable. The PHP project released today a fix for two critical  vulnerabilities allowing unauthenticated remote code execution (CVE-2026-109618, CVE-2026-109619, CVSS 9.2 — no complete mitigation exists): https://www.php.net/archive/2026.php#2026-10-21-5 As a precaution, we have taken BMN services offline while we apply the patched PHP versions. Our team is actively working to patch and restore the service as soon as possible.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-21 14:06 UTC | Critical incident: \[BookMyName\]\[Security\] Emergency maintenance - BMN services unavailable (this change) | critical |
| 2026-10-21 16:53 UTC | [Incident updated: \[BookMyName\]\[Security\] Emergency maintenance - BMN services unavailable](https://rewindex.com/change/r92d183a52a3279.md) |  |

Next: [change](https://rewindex.com/change/r92d183a52a3279.md) · All Scaleway changes: [timeline](https://rewindex.com/company/scaleway/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i604bc0dee443ba · Markdown: https://rewindex.com/change/i604bc0dee443ba.md · JSON: https://rewindex.com/api/v1/changes/i604bc0dee443ba · Generated 2026-10-22T00:37:59.296Z