# Okta: Major incident: Issues with Custom Domain in Cell OK7

> Major incident: Issues with Custom Domain in Cell OK7. Detected 2026-11-04 by Rewindex: what changed on Okta’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i602f30e911bb1d
Last updated: 2026-11-04T09:08:41Z

**Summary:** _summary pending_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-12-03 13:15 UTC · Detected: 2026-11-04 09:08 UTC
- [Source: https://status.okta.com/\#incident/a9CWR00000012EI2AY](https://status.okta.com/#incident/a9CWR00000012EI2AY)
- [Company: Okta](https://rewindex.com/company/okta.md)
- Versions: before (none: first archived) → after incident\_version:314/I-9810@d67b2d592e41
- Change 1 of 1 for this incident

Incident page (full timeline): [Issues with Custom Domain in Cell OK7](https://rewindex.com/company/okta/incidents/I-9810.md)
## What changed

**1. Added: Title**

```diff
+ Issues with Custom Domain in Cell OK7
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-12-03 13:15 UTC
```

**5. Added: Affected components**

```diff
+ Cell okta.com:7, Core Platform / Core Service
```

**6. Added: Update** (resolved) · 2026-01-26 20:26 UTC

```diff
+ At 12/3/2025 5:15 AM PT, the  team became aware of an issue with connectivity to our Core Platform service affecting customers in US Cell 7. During this time, users may be experiencing intermittent issues within our system. Our team is actively investigating this issue and  to mitigate the issue. We will provide another update within the next 30 minutes, or sooner if additional information becomes available.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-12-03 13:15 UTC | Major incident: Issues with Custom Domain in Cell OK7 (this change) | degradation |

All Okta changes: [timeline](https://rewindex.com/company/okta/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Issues with Custom Domain in Cell OK7 on Okta’s status page, changed 2025-12-03 13:15 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/i602f30e911bb1d
- Citation: Okta, “Major incident: Issues with Custom Domain in Cell OK7” (2025-12-03 13:15 UTC). Archived by Rewindex: https://rewindex.com/change/i602f30e911bb1d (CC BY 4.0).
- Markdown link: `[Okta: Major incident: Issues with Custom Domain in Cell OK7 (2025-12-03)](https://rewindex.com/change/i602f30e911bb1d)`


---
Canonical: https://rewindex.com/change/i602f30e911bb1d · Markdown: https://rewindex.com/change/i602f30e911bb1d.md · JSON: https://rewindex.com/api/v1/changes/i602f30e911bb1d · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:19:16.911Z