# Starburst: Major incident: PrivateLink connections issues

> Major incident: PrivateLink connections issues. Detected 2026-11-04 by Rewindex: what changed on Starburst’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i60192b86cf6b93
Last updated: 2026-11-04T08:33:44Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-08-13 15:39 UTC · Detected: 2026-11-04 08:33 UTC
- [Source: https://status.galaxy.starburst.io/incidents/ls4pgsp77ljm](https://status.galaxy.starburst.io/incidents/ls4pgsp77ljm)
- [Company: Starburst](https://rewindex.com/company/starburst.md)
- Versions: before (none: first archived) → after incident\_version:165/ls4pgsp77ljm@dc873281fe0d
- Change 1 of 1 for this incident

Incident page (full timeline): [PrivateLink connections issues](https://rewindex.com/company/starburst/incidents/ls4pgsp77ljm.md)
## What changed

**1. Added: Title**

```diff
+ PrivateLink connections issues
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-13 15:39 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-13 15:39 UTC
```

**6. Added: Affected components**

```diff
+  - AWS ap-northeast1,  - AWS ap-southeast1,  - AWS ap-southeast2,  - AWS ca-central1,  - AWS eu-central1,  - AWS eu-west1,  - AWS eu-west2,  - AWS eu-west3,  - AWS us-east1,  - AWS us-east2,  - AWS us-west1,  - AWS us-west2, Clusters - AWS
```

**7. Added: Update** (identified) · 2026-08-13 14:05 UTC

```diff
+ We are investigating an issue causing clusters and pipelines connected via AWS/Azure PrivateLink to fail to start, with queries timing out. Clusters using standard (non-PrivateLink) connectivity are not affected. Our team has identified the likely area (an Istio/networking change) and is working to confirm and remediate. We will post updates as we learn more.
```

**8. Added: Update** (monitoring) · 2026-08-13 14:30 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2026-08-13 15:39 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-13 15:39 UTC | Major incident: PrivateLink connections issues (this change) | outage |

All Starburst changes: [timeline](https://rewindex.com/company/starburst/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: PrivateLink connections issues on Starburst’s status page, changed 2026-08-13 15:39 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/i60192b86cf6b93
- Citation: Starburst, “Major incident: PrivateLink connections issues” (2026-08-13 15:39 UTC). Archived by Rewindex: https://rewindex.com/change/i60192b86cf6b93 (CC BY 4.0).
- Markdown link: `[Starburst: Major incident: PrivateLink connections issues (2026-08-13)](https://rewindex.com/change/i60192b86cf6b93)`


---
Canonical: https://rewindex.com/change/i60192b86cf6b93 · Markdown: https://rewindex.com/change/i60192b86cf6b93.md · JSON: https://rewindex.com/api/v1/changes/i60192b86cf6b93 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:21:40.765Z