# InfluxData (InfluxDB Cloud): Major incident: Degraded Query Performance and High Error Rates – AWS EU-Central Serverless

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2025-10-28 02:04 UTC · Detected: 2026-10-19 18:33 UTC
- [Source: https://stspg.io/tdnv754s1t9g](https://stspg.io/tdnv754s1t9g)
- [Company: InfluxData (InfluxDB Cloud)](https://rewindex.com/company/influxdata.md)
- Versions: before (none: first archived) → after incident\_version:738/2hqkb0d94fdm@614be683b2c7
- Change 1 of 1 for this incident

Incident page (full timeline): [Degraded Query Performance and High Error Rates – AWS EU-Central Serverless](https://rewindex.com/company/influxdata/incidents/2hqkb0d94fdm.md)
## What changed

**1. Added: Title**

```diff
+ Degraded Query Performance and High Error Rates – AWS EU-Central Serverless
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-10-28 02:04 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-10-28 04:57 UTC
```

**6. Added: Affected components**

```diff
+ API Queries, API Writes, Cloud Serverless: AWS, EU-Central - API Queries, Cloud Serverless: AWS, EU-Central - API Writes
```

**7. Added: Update** (investigating) · 2025-10-28 02:04 UTC

```diff
+ We are currently investigating performance degradation and high error rates for queries in EU-Central region.
```

**8. Added: Update** (investigating) · 2025-10-28 03:07 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (investigating) · 2025-10-28 03:53 UTC

```diff
+ We are continuing to investigate this issue. Currently, some queries may succeed but writes are now being affected and may fail.
```

**10. Added: Update** (resolved) · 2025-10-28 04:57 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-10-28 02:04 UTC | Major incident: Degraded Query Performance and High Error Rates – AWS EU-Central Serverless (this change) | major |

All InfluxData (InfluxDB Cloud) changes: [timeline](https://rewindex.com/company/influxdata/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i5f9ad98072c71e · Markdown: https://rewindex.com/change/i5f9ad98072c71e.md · JSON: https://rewindex.com/api/v1/changes/i5f9ad98072c71e · Generated 2026-10-20T00:01:06.287Z