# SurveyMonkey: Major incident: App listing cannot be updated on SurveyMonkey

**Summary:** Users in all regions could not update their App listing on SurveyMonkey’s Developer portal during a major-impact incident starting 2026-04-24 12:19 UTC. It lasted 2 h 0 min and was resolved at 2026-04-24 14:19 UTC; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-04-24 12:19 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/cpc8szt1hnrt](https://stspg.io/cpc8szt1hnrt)
- [Company: SurveyMonkey](https://rewindex.com/company/surveymonkey.md)
- Versions: before (none: first archived) → after incident\_version:262/jssl6bwpvj4r@b88c58d4778e
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ App listing cannot be updated on SurveyMonkey
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-04-24 12:19 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-04-24 14:19 UTC
```

**6. Added: Affected components**

```diff
+ SurveyMonkey
```

**7. Added: Update** (identified) · 2026-04-24 12:19 UTC

```diff
+ We are currently investigating an issue preventing users in all regions from updating their App listing on the Developer portal of SurveyMonkey.
```

**8. Added: Update** (resolved) · 2026-04-24 14:19 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-04-24 12:19 UTC | Major incident: App listing cannot be updated on SurveyMonkey (this change) | outage |

All SurveyMonkey changes: [timeline](https://rewindex.com/company/surveymonkey/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i5f2b1fbf14aaa6 · Markdown: https://rewindex.com/change/i5f2b1fbf14aaa6.md · JSON: https://rewindex.com/api/v1/changes/i5f2b1fbf14aaa6 · Generated 2026-10-18T00:38:40.154Z