# Svix: Major incident: Dashboard logins failing

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-07-30 20:44 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/z78jh5p702hy](https://stspg.io/z78jh5p702hy)
- [Company: Svix](https://rewindex.com/company/svix.md)
- Versions: before (none: first archived) → after incident\_version:756/tcbwnrmjz2x7@06c316f660f1
- Change 1 of 1 for this incident

Incident page (full timeline): [Dashboard logins failing](https://rewindex.com/company/svix/incidents/tcbwnrmjz2x7.md)
## What changed

**1. Added: Title**

```diff
+ Dashboard logins failing
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-30 20:44 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-30 20:59 UTC
```

**6. Added: Affected components**

```diff
+ Dashboard
```

**7. Added: Update** (investigating) · 2026-07-30 20:44 UTC

```diff
+ Some customers are unable to log in to the dashboard and may receive a "Something went wrong" error; engineers are investigating
```

**8. Added: Update** (identified) · 2026-07-30 20:47 UTC

```diff
+ Svix engineers have identified the problem and are deploying a remediation
```

**9. Added: Update** (monitoring) · 2026-07-30 20:54 UTC

```diff
+ Dashboard logins should be working now; engineers will continue to monitor
```

**10. Added: Update** (resolved) · 2026-07-30 20:59 UTC

```diff
+ This incident has been resolved
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-30 20:44 UTC | Major incident: Dashboard logins failing (this change) | major |

All Svix changes: [timeline](https://rewindex.com/company/svix/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i5ea1f05783cc29 · Markdown: https://rewindex.com/change/i5ea1f05783cc29.md · JSON: https://rewindex.com/api/v1/changes/i5ea1f05783cc29 · Generated 2026-10-19T21:43:53.316Z