# Warp: Critical incident: Agent mode requests failing with 401: "is_eligible_for_reverse_team_trial" does not exist

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2025-10-28 15:30 UTC · Detected: 2026-10-19 17:03 UTC
- [Source: https://stspg.io/d32qltnvrfkd](https://stspg.io/d32qltnvrfkd)
- [Company: Warp](https://rewindex.com/company/warp.md)
- Versions: before (none: first archived) → after incident\_version:687/dh4qy6nzhk04@0c7579f07f3f
- Change 1 of 1 for this incident

Incident page (full timeline): [Agent mode requests failing with 401: "is\_eligible\_for\_reverse\_team\_trial" does not exist](https://rewindex.com/company/warp/incidents/dh4qy6nzhk04.md)
## What changed

**1. Added: Title**

```diff
+ Agent mode requests failing with 401: "is_eligible_for_reverse_team_trial" does not exist
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-10-28 15:30 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-10-28 15:30 UTC
```

**6. Added: Update** (resolved) · 2025-10-28 15:30 UTC

```diff
+ Agent mode requests are failing with this error message I'm sorry, I couldn't complete that request. Request failed with error: ErrorStatus(401, "{\"error\":\"Unauthorized: User not in context: ERROR: column \\\"is_eligible_for_reverse_team_trial\\\" does not exist (SQLSTATE 42703)\"}") Update (15:40 UTC): A bad server release has been rolled back, and the incident is resolved
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-10-28 15:30 UTC | Critical incident: Agent mode requests failing with 401: "is\_eligible\_for\_reverse\_team\_trial" does not exist (this change) | critical |

All Warp changes: [timeline](https://rewindex.com/company/warp/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i5e9ba79ea4c87d · Markdown: https://rewindex.com/change/i5e9ba79ea4c87d.md · JSON: https://rewindex.com/api/v1/changes/i5e9ba79ea4c87d · Generated 2026-10-19T21:43:46.381Z