# Hex: Major incident: Instability in project loads

**Summary:** Hex reported major instability in project loads affecting the Main site, starting 2025-02-06 19:39 UTC and resolved at 2025-02-06 21:29 UTC, lasting 1 h 49 min. Hex stated that a fix had been implemented and was being monitored at the start of the incident. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-02-06 19:39 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/ynk1cttdvjzc](https://stspg.io/ynk1cttdvjzc)
- [Company: Hex](https://rewindex.com/company/hex.md)
- Versions: before (none: first archived) → after incident\_version:67/kz44fmy1yvvm@b44df967ee6e
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Instability in project loads
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-02-06 19:39 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-02-06 21:29 UTC
```

**6. Added: Affected components**

```diff
+ Main site
```

**7. Added: Update** (monitoring) · 2025-02-06 19:39 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**8. Added: Update** (resolved) · 2025-02-06 21:29 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-02-06 19:39 UTC | Major incident: Instability in project loads (this change) | degradation |

All Hex changes: [timeline](https://rewindex.com/company/hex/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i5e8b6b16c38609 · Markdown: https://rewindex.com/change/i5e8b6b16c38609.md · JSON: https://rewindex.com/api/v1/changes/i5e8b6b16c38609 · Generated 2026-10-18T02:55:38.960Z