# Discord: Critical incident: Issues connecting to Discord

**Summary:** Discord reported a critical API and Gateway outage preventing connections and disrupting voice connectivity, starting 2026-03-25 19:21 UTC. Voice and video recovered while API issues remained under investigation; the incident was resolved at 2026-03-25 22:38 UTC, lasting 3 h 16 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-25 19:21 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/61fw0d5ddysp](https://stspg.io/61fw0d5ddysp)
- [Company: Discord](https://rewindex.com/company/discord.md)
- Versions: before (none: first archived) → after incident\_version:99/9sng5r2j71sq@479d2df1f5f8
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Issues connecting to Discord
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-25 19:21 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-25 22:38 UTC
```

**6. Added: Affected components**

```diff
+ API, Gateway
```

**7. Added: Update** (investigating) · 2026-03-25 19:21 UTC

```diff
+ We're aware of an issue that is preventing people from connecting to Discord - we're actively investigating
```

**8. Added: Update** (investigating) · 2026-03-25 19:46 UTC

```diff
+ We're continuing to investigate impacts to voice connectivity. There may be some temporary impacts to other features as we work to accelerate recovery.
```

**9. Added: Update** (identified) · 2026-03-25 20:07 UTC

```diff
+ We believe we have identified the issue and are taking action to try and restore voice traffic
```

**10. Added: Update** (monitoring) · 2026-03-25 21:26 UTC

```diff
+ Voice and video should have recovered and users should be able to connect to voice calls.  We are still tracking down issues with our API.
```

**11. Added: Update** (resolved) · 2026-03-25 22:38 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-25 19:21 UTC | Critical incident: Issues connecting to Discord (this change) | outage |

All Discord changes: [timeline](https://rewindex.com/company/discord/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i5e5ab88369525f · Markdown: https://rewindex.com/change/i5e5ab88369525f.md · JSON: https://rewindex.com/api/v1/changes/i5e5ab88369525f · Generated 2026-10-18T03:33:58.132Z