# RubyGems.org: Major incident: Unexpected Problem

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2019-01-31 10:42 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: http://stspg.io/142bce58c](http://stspg.io/142bce58c)
- [Company: RubyGems.org](https://rewindex.com/company/rubygems.md)
- Versions: before (none: first archived) → after incident\_version:701/6gyxk16l2nz4@67a3204d3c14
- Change 1 of 1 for this incident

Incident page (full timeline): [Unexpected Problem](https://rewindex.com/company/rubygems/incidents/6gyxk16l2nz4.md)
## What changed

**1. Added: Title**

```diff
+ Unexpected Problem
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2019-01-31 10:42 UTC
```

**5. Added: Resolved time**

```diff
+ 2019-01-31 11:15 UTC
```

**6. Added: Affected components**

```diff
+ Application, Dependency API, Gem Index API
```

**7. Added: Update** (investigating) · 2019-01-31 10:42 UTC

```diff
+ We're experiencing an elevated level errors and are currently looking into the issue.
```

**8. Added: Update** (monitoring) · 2019-01-31 10:55 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2019-01-31 11:15 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2019-01-31 10:42 UTC | Major incident: Unexpected Problem (this change) | major |

All RubyGems.org changes: [timeline](https://rewindex.com/company/rubygems/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i5df684e6a98dce · Markdown: https://rewindex.com/change/i5df684e6a98dce.md · JSON: https://rewindex.com/api/v1/changes/i5df684e6a98dce · Generated 2026-10-20T00:48:36.324Z