# GitLab: Major incident: Credits Dashboard Disruption

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-08 09:17 UTC · Detected: 2026-10-18 05:08 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a2688a23a468f05c227fe13](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6a2688a23a468f05c227fe13)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/6a2688a23a468f05c227fe13@3dc534202724
- Change 1 of 1 for this incident

Incident page (full timeline): [Credits Dashboard Disruption](https://rewindex.com/company/gitlab/incidents/6a2688a23a468f05c227fe13.md)
## What changed

**1. Added: Title**

```diff
+ Credits Dashboard Disruption
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-08 09:17 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-08 13:22 UTC
```

**6. Added: Affected components**

```diff
+ Website
```

**7. Added: Update** (investigating) · 2026-06-08 09:17 UTC

```diff
+ The GitLab.com credit dashboard fails to load, displaying the error message: "An error occurred while fetching data". This issue is under investigation.
```

**8. Added: Update** (monitoring) · 2026-06-08 12:15 UTC

```diff
+ Mitigation has been applied and GitLab Credits dashboards appear to be loading again. We’ll leave affected components marked as Partial Service Disruption as we monitor error rates closely to ensure the service remains stable.
```

**9. Added: Update** (resolved) · 2026-06-08 13:22 UTC

```diff
+ GitLab Credits dashboards are operating normally again. The issue has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-08 09:17 UTC | Major incident: Credits Dashboard Disruption (this change) | outage |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i5d1c0b14bf1bdb · Markdown: https://rewindex.com/change/i5d1c0b14bf1bdb.md · JSON: https://rewindex.com/api/v1/changes/i5d1c0b14bf1bdb · Generated 2026-10-18T12:19:11.499Z