# Greenhouse: Major incident: BIC: Delays in delivering data for Silo 1

**Summary:** Greenhouse reported a major delay in Business Intelligence Connector (BIC) data delivery for Silo 1, affecting customers awaiting that data. The incident started at 2026-06-18 12:35 UTC and was resolved at 2026-06-18 13:02 UTC, lasting 27 min; no cause or fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-06-18 12:35 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/plfwzqrcz5qs](https://stspg.io/plfwzqrcz5qs)
- [Company: Greenhouse](https://rewindex.com/company/greenhouse.md)
- Versions: before (none: first archived) → after incident\_version:227/ktxwz3sqgm3z@d9801287094c
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ BIC: Delays in delivering data for Silo 1
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-18 12:35 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-18 13:02 UTC
```

**6. Added: Affected components**

```diff
+ Greenhouse Business Intelligence Connector - Silo 1, Silo 1
```

**7. Added: Update** (investigating) · 2026-06-18 12:35 UTC

```diff
+ We are currently experiencing a delay for Silo 1 in BIC data delivery.
```

**8. Added: Update** (resolved) · 2026-06-18 13:02 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-18 12:35 UTC | Major incident: BIC: Delays in delivering data for Silo 1 (this change) | degradation |

All Greenhouse changes: [timeline](https://rewindex.com/company/greenhouse/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i5bdb5b8e89c006 · Markdown: https://rewindex.com/change/i5bdb5b8e89c006.md · JSON: https://rewindex.com/api/v1/changes/i5bdb5b8e89c006 · Generated 2026-10-17T23:59:27.610Z