# Cribl: Major incident: Cloud portal not accessible

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2025-01-08 15:14 UTC · Detected: 2026-10-19 18:33 UTC
- [Source: https://stspg.io/n8fd9q3nqwl6](https://stspg.io/n8fd9q3nqwl6)
- [Company: Cribl](https://rewindex.com/company/cribl.md)
- Versions: before (none: first archived) → after incident\_version:731/trkzb1t2ht8y@f656b6be5a95
- Change 1 of 1 for this incident

Incident page (full timeline): [Cloud portal not accessible](https://rewindex.com/company/cribl/incidents/trkzb1t2ht8y.md)
## What changed

**1. Added: Title**

```diff
+ Cloud portal not accessible
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-01-08 15:14 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-01-08 15:25 UTC
```

**6. Added: Update** (identified) · 2025-01-08 15:14 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**7. Added: Update** (identified) · 2025-01-08 15:15 UTC

```diff
+ This issue has been mitigated. Customers should be able to access the Cloud Portal now.
```

**8. Added: Update** (monitoring) · 2025-01-08 15:15 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (monitoring) · 2025-01-08 15:17 UTC

```diff
+ This issue has been mitigated. Customers should be able to access the Cloud Portal now.
```

**10. Added: Update** (resolved) · 2025-01-08 15:25 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-01-08 15:14 UTC | Major incident: Cloud portal not accessible (this change) | major |

All Cribl changes: [timeline](https://rewindex.com/company/cribl/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i5baa1303932025 · Markdown: https://rewindex.com/change/i5baa1303932025.md · JSON: https://rewindex.com/api/v1/changes/i5baa1303932025 · Generated 2026-10-20T00:48:49.201Z