# Asana: Major incident: Background jobs partial outage

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-10-23 23:57 UTC · Detected: 2026-10-24 00:04 UTC
- [Source: https://status.asana.com/incidents/n2y69mf26w75](https://status.asana.com/incidents/n2y69mf26w75)
- [Company: Asana](https://rewindex.com/company/asana.md)
- Versions: before (none: first archived) → after incident\_version:90/n2y69mf26w75@49c928a3b6bd
- Change 1 of 2 for this incident

Incident page (full timeline): [Background jobs partial outage](https://rewindex.com/company/asana/incidents/n2y69mf26w75.md)
## What changed

**1. Added: Title**

```diff
+ Background jobs partial outage
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ monitoring
```

**4. Added: Start time**

```diff
+ 2026-10-23 23:57 UTC
```

**5. Added: Affected components**

```diff
+ Automations and Background Actions, Notifications, US - Automations and Background Actions, US - Notifications, US - Webhooks and Event Streams, Webhooks and Event Streams
```

**6. Added: Update** (investigating) · 2026-10-23 23:57 UTC

```diff
+ We have a significant degradation in our system for processing asynchronous work. We previously had some crashes from web application users, but that appears to have resolved. We're monitoring the asynchronous work.
```

**7. Added: Update** (monitoring) · 2026-10-24 00:03 UTC

```diff
+ We've paused some problematic workloads, and we think we're seeing recovery.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-23 23:57 UTC | Major incident: Background jobs partial outage (this change) | major |
| 2026-10-24 02:43 UTC | [Incident updated: Background jobs partial outage](https://rewindex.com/change/r5c1aae120b7a93.md) |  |

Next: [change](https://rewindex.com/change/r5c1aae120b7a93.md) · All Asana changes: [timeline](https://rewindex.com/company/asana/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i5b3bfe69090626 · Markdown: https://rewindex.com/change/i5b3bfe69090626.md · JSON: https://rewindex.com/api/v1/changes/i5b3bfe69090626 · Generated 2026-10-24T09:16:53.623Z