# Gladia: Critical incident: Real Time outage

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-09-22 17:20 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://status.gladia.io/incidents/01M3546RD8E2CBBGVTRRKC02P4](https://status.gladia.io/incidents/01M3546RD8E2CBBGVTRRKC02P4)
- [Company: Gladia](https://rewindex.com/company/gladia.md)
- Versions: before (none: first archived) → after incident\_version:710/01M3546RD8E2CBBGVTRRKC02P4@13658d51265e
- Change 1 of 1 for this incident

Incident page (full timeline): [Real Time outage](https://rewindex.com/company/gladia/incidents/01M3546RD8E2CBBGVTRRKC02P4.md)
## What changed

**1. Added: Title**

```diff
+ Real Time outage
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-22 17:20 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-22 17:58 UTC
```

**6. Added: Update** (investigating) · 2026-09-22 17:56 UTC

```diff
+ We experienced networking issues affecting Pre-recorded and Real time APIs.
```

**7. Added: Update** (resolved) · 2026-09-22 17:58 UTC

```diff
+ Incident is resolved
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-22 17:20 UTC | Critical incident: Real Time outage (this change) | critical |

All Gladia changes: [timeline](https://rewindex.com/company/gladia/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i59ace42c0818e5 · Markdown: https://rewindex.com/change/i59ace42c0818e5.md · JSON: https://rewindex.com/api/v1/changes/i59ace42c0818e5 · Generated 2026-10-20T00:48:45.285Z