# Crusoe: Critical incident: Storage accessibility issues in eu-norway1

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-09-29 20:38 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/5d2twt85lz8m](https://stspg.io/5d2twt85lz8m)
- [Company: Crusoe](https://rewindex.com/company/crusoe.md)
- Versions: before (none: first archived) → after incident\_version:709/hp3xb537kdwy@2b7ecd0379a9
- Change 1 of 1 for this incident

Incident page (full timeline): [Storage accessibility issues in eu-norway1](https://rewindex.com/company/crusoe/incidents/hp3xb537kdwy.md)
## What changed

**1. Added: Title**

```diff
+ Storage accessibility issues in eu-norway1
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-29 20:38 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-30 00:32 UTC
```

**6. Added: Affected components**

```diff
+ Shared Disks, Storage - Shared Disks
```

**7. Added: Update** (investigating) · 2026-09-29 20:38 UTC

```diff
+ We are currently investigating storage accessibility issues when using Shared Storage, Object Storage and Crusoe Container Registry in eu-norway1. We are working with our storage vendor to resolve the issue as soon as possible and will keep you posted on further developments.
```

**8. Added: Update** (identified) · 2026-09-29 21:18 UTC

```diff
+ We are seeing early signs of recovery for Shared Storage, Object Storage and Crusoe Container Registry in eu-norway1. We are still working closely with our storage vendor to fully restore service and will share another update as progress continues.
```

**9. Added: Update** (monitoring) · 2026-09-29 23:43 UTC

```diff
+ Shared Storage, Object Storage and Crusoe Container Registry in eu-norway1 are available again. We have put a fix in place with our storage vendor and are monitoring the results. We will share another update once we confirm the service is stable.
```

**10. Added: Update** (resolved) · 2026-09-30 00:32 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-29 20:38 UTC | Critical incident: Storage accessibility issues in eu-norway1 (this change) | critical |

All Crusoe changes: [timeline](https://rewindex.com/company/crusoe/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i594cc6521c9881 · Markdown: https://rewindex.com/change/i594cc6521c9881.md · JSON: https://rewindex.com/api/v1/changes/i594cc6521c9881 · Generated 2026-10-20T00:01:32.003Z