# Otter.ai: Critical incident: Site wide outage

> Critical incident: Site wide outage. Detected 2026-11-10 by Rewindex: what changed on Otter.ai’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i591cb4ff580083
Last updated: 2026-11-10T16:23:00Z

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-11-10 16:13 UTC · Detected: 2026-11-10 16:23 UTC
- [Source: https://status.otter.ai/incidents/01M733SBSAHAJR42RCMFTPF5NX](https://status.otter.ai/incidents/01M733SBSAHAJR42RCMFTPF5NX)
- [Company: Otter.ai](https://rewindex.com/company/otter-ai.md)
- Versions: before (none: first archived) → after incident\_version:33/01M733SBSAHAJR42RCMFTPF5NX@016d0d2d9c62
- Change 1 of 3 for this incident

Incident page (full timeline): [Site wide outage](https://rewindex.com/company/otter-ai/incidents/01M733SBSAHAJR42RCMFTPF5NX.md)
## What changed

**1. Added: Title**

```diff
+ Site wide outage
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ identified
```

**4. Added: Start time**

```diff
+ 2026-11-10 16:13 UTC
```

**5. Added: Update** (investigating) · 2026-11-10 16:13 UTC

```diff
+ We are currently experiencing an outage with Otter services. Our team is aware and working on a solution as soon as possible.
```

**6. Added: Update** (identified) · 2026-11-10 16:21 UTC

```diff
+ Our team has identified the issue and is working to fully restore services. Users should now be able to log in and use Otter but may experience some slowness.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-10 16:13 UTC | Critical incident: Site wide outage (this change) | critical |
| 2026-11-10 16:43 UTC | [Incident updated: Site wide outage](https://rewindex.com/change/rdc680daec4c3a3.md) |  |
| 2026-11-10 17:13 UTC | [Incident updated: Site wide outage](https://rewindex.com/change/r9eedeeeacc51ee.md) |  |

Next: [change](https://rewindex.com/change/rdc680daec4c3a3.md) · All Otter.ai changes: [timeline](https://rewindex.com/company/otter-ai/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Critical incident: Site wide outage on Otter.ai’s status page, changed 2026-11-10 16:13 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/i591cb4ff580083
- Citation: Otter.ai, “Critical incident: Site wide outage” (2026-11-10 16:13 UTC). Archived by Rewindex: https://rewindex.com/change/i591cb4ff580083 (CC BY 4.0).
- Markdown link: `[Otter.ai: Critical incident: Site wide outage (2026-11-10)](https://rewindex.com/change/i591cb4ff580083)`


---
Canonical: https://rewindex.com/change/i591cb4ff580083 · Markdown: https://rewindex.com/change/i591cb4ff580083.md · JSON: https://rewindex.com/api/v1/changes/i591cb4ff580083 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:36:24.745Z