# Sentry: Major incident: Sentry.io not loading

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-10-20 18:20 UTC · Detected: 2026-10-20 18:23 UTC
- [Source: https://stspg.io/09gv0ryrd5nd](https://stspg.io/09gv0ryrd5nd)
- [Company: Sentry](https://rewindex.com/company/sentry.md)
- Versions: before (none: first archived) → after incident\_version:288/qt0614n6hpn1@2d1427a7892a
- Change 1 of 5 for this incident

Incident page (full timeline): [Sentry.io not loading](https://rewindex.com/company/sentry/incidents/qt0614n6hpn1.md)
## What changed

**1. Added: Title**

```diff
+ Sentry.io not loading
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-10-20 18:20 UTC
```

**5. Added: Affected components**

```diff
+ Dashboard
```

**6. Added: Update** (investigating) · 2026-10-20 18:20 UTC

```diff
+ Users are experiencing issues loading the Sentry dashboard. We are investigating the problem.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-20 18:20 UTC | Major incident: Sentry.io not loading (this change) | major |
| 2026-10-20 19:03 UTC | [Incident updated: Sentry.io not loading](https://rewindex.com/change/rb471d7ed208e1b.md) |  |
| 2026-10-20 20:03 UTC | [Incident updated: Sentry.io not loading](https://rewindex.com/change/r46041bbfcacdfe.md) |  |
| 2026-10-20 20:53 UTC | [Incident updated: Sentry.io not loading](https://rewindex.com/change/r1911db8a0cf8d1.md) |  |
| 2026-10-20 21:43 UTC | [Incident updated: Sentry.io not loading](https://rewindex.com/change/r42c0dda36bbe87.md) |  |

Next: [change](https://rewindex.com/change/rb471d7ed208e1b.md) · All Sentry changes: [timeline](https://rewindex.com/company/sentry/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i588e18df1d263b · Markdown: https://rewindex.com/change/i588e18df1d263b.md · JSON: https://rewindex.com/api/v1/changes/i588e18df1d263b · Generated 2026-10-21T00:24:20.666Z