# Sprout Social: Major incident: Threads Delayed Reporting Issues

**Summary:** Sprout Social reported a major degradation affecting Threads profile-level reporting in its API and Web Application, starting 2025-06-16 16:10 UTC and resolved 2025-07-01 21:41 UTC (15 days 5 h). Customers could experience delayed insights; a fix was implemented by 06-17 15:37 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2025-06-16 16:10 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/y2v36mp5m4l8](https://stspg.io/y2v36mp5m4l8)
- [Company: Sprout Social](https://rewindex.com/company/sprout-social.md)
- Versions: before (none: first archived) → after incident\_version:259/x0mr3bj1m4th@2f27d9136bcf
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Threads Delayed Reporting Issues
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-06-16 16:10 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-07-01 21:41 UTC
```

**6. Added: Affected components**

```diff
+ Sprout Social API, Sprout Social Web Application
```

**7. Added: Update** (investigating) · 2025-06-16 16:10 UTC

```diff
+ Threads is currently experiencing difficulties that affect Reporting features. These issues began on Saturday, June 14th at 8 p.m. CT. As a result of these issues, you may experience delayed reporting for Threads profile-level insights. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.
```

**8. Added: Update** (monitoring) · 2025-06-17 15:37 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2025-07-01 21:41 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-06-16 16:10 UTC | Major incident: Threads Delayed Reporting Issues (this change) | degradation |

All Sprout Social changes: [timeline](https://rewindex.com/company/sprout-social/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i57187ae18235ac · Markdown: https://rewindex.com/change/i57187ae18235ac.md · JSON: https://rewindex.com/api/v1/changes/i57187ae18235ac · Generated 2026-10-18T00:48:53.245Z
