# Statuspage: Major incident: Intermittent issues in incidents shown in Status embed frame

**Summary:** Statuspage reported a major incident affecting the Status Embed Widget: a few customers intermittently saw incorrect cached responses in their embedded status frames. It started at 2023-11-17 16:37 UTC and was resolved at 2023-11-17 17:25 UTC, lasting 48 min. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2023-11-17 16:37 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: http://mstspg.co/0prpbmdj0ln7](http://mstspg.co/0prpbmdj0ln7)
- [Company: Statuspage](https://rewindex.com/company/statuspage.md)
- Versions: before (none: first archived) → after incident\_version:291/d00jdtzqv0sb@121f603ad191
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Intermittent issues in incidents shown in Status embed frame
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2023-11-17 16:37 UTC
```

**5. Added: Resolved time**

```diff
+ 2023-11-17 17:25 UTC
```

**6. Added: Affected components**

```diff
+ Hosted Pages - Status Embed Widget, Status Embed Widget
```

**7. Added: Update** (investigating) · 2023-11-17 16:37 UTC

```diff
+ We are investigating an intermittent issue reported by a few customers about wrong data shown in the status embed frame in their sites. We are investigating this issue currently and will share updates soon.
```

**8. Added: Update** (resolved) · 2023-11-17 17:25 UTC

```diff
+ There was an intermittent error with status embed page where cached responses were incorrectly being shown to a few customers. This is resolved as of now.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2023-11-17 16:37 UTC | Major incident: Intermittent issues in incidents shown in Status embed frame (this change) | degradation |

All Statuspage changes: [timeline](https://rewindex.com/company/statuspage/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i56c6d19b57b938 · Markdown: https://rewindex.com/change/i56c6d19b57b938.md · JSON: https://rewindex.com/api/v1/changes/i56c6d19b57b938 · Generated 2026-10-18T02:31:54.376Z