# Axiom: Major incident: Login issues

> Major incident: Login issues. Detected 2026-11-04 by Rewindex: what changed on Axiom’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i5674687c9bb030
Last updated: 2026-11-04T12:23:13Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-11-04 12:14 UTC · Detected: 2026-11-04 12:23 UTC
- [Source: https://status.axiom.co/incidents/01M6K7Q2P1SVP9CG4FF86G8A2A](https://status.axiom.co/incidents/01M6K7Q2P1SVP9CG4FF86G8A2A)
- [Company: Axiom](https://rewindex.com/company/axiom.md)
- Versions: before (none: first archived) → after incident\_version:269/01M6K7Q2P1SVP9CG4FF86G8A2A@f09ec74eddc2
- Change 1 of 2 for this incident

Incident page (full timeline): [Login issues](https://rewindex.com/company/axiom/incidents/01M6K7Q2P1SVP9CG4FF86G8A2A.md)
## What changed

**1. Added: Title**

```diff
+ Login issues
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ identified
```

**4. Added: Start time**

```diff
+ 2026-11-04 12:14 UTC
```

**5. Added: Update** (investigating) · 2026-11-04 12:14 UTC

```diff
+ We are investigating reports that customers cannot log in to Axiom. Customers signing in may encounter an error when starting or completing sign-in. Our team is working to identify the cause. We will share an update as soon as we have more information.
```

**6. Added: Update** (identified) · 2026-11-04 12:17 UTC

```diff
+ The cause of the issue has been identified.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-04 12:14 UTC | Major incident: Login issues (this change) | major |
| 2026-11-04 12:33 UTC | [Incident updated: Login issues](https://rewindex.com/change/r44a4076217178b.md) |  |

Next: [change](https://rewindex.com/change/r44a4076217178b.md) · All Axiom changes: [timeline](https://rewindex.com/company/axiom/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Login issues on Axiom’s status page, changed 2026-11-04 12:14 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/i5674687c9bb030
- Citation: Axiom, “Major incident: Login issues” (2026-11-04 12:14 UTC). Archived by Rewindex: https://rewindex.com/change/i5674687c9bb030 (CC BY 4.0).
- Markdown link: `[Axiom: Major incident: Login issues (2026-11-04)](https://rewindex.com/change/i5674687c9bb030)`


---
Canonical: https://rewindex.com/change/i5674687c9bb030 · Markdown: https://rewindex.com/change/i5674687c9bb030.md · JSON: https://rewindex.com/api/v1/changes/i5674687c9bb030 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:56:22.861Z