# RubyGems.org: Critical incident: Unexpected Problem

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2020-02-24 10:38 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: http://stspg.io/vnxpt5cxrp6s](http://stspg.io/vnxpt5cxrp6s)
- [Company: RubyGems.org](https://rewindex.com/company/rubygems.md)
- Versions: before (none: first archived) → after incident\_version:701/d95hsdlq7jc0@8b9d0b8b5f06
- Change 1 of 1 for this incident

Incident page (full timeline): [Unexpected Problem](https://rewindex.com/company/rubygems/incidents/d95hsdlq7jc0.md)
## What changed

**1. Added: Title**

```diff
+ Unexpected Problem
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2020-02-24 10:38 UTC
```

**5. Added: Resolved time**

```diff
+ 2020-02-24 11:03 UTC
```

**6. Added: Affected components**

```diff
+ Application, Dependency API, Gem Index API
```

**7. Added: Update** (investigating) · 2020-02-24 10:38 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (monitoring) · 2020-02-24 10:53 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2020-02-24 11:03 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2020-02-24 10:38 UTC | Critical incident: Unexpected Problem (this change) | critical |

All RubyGems.org changes: [timeline](https://rewindex.com/company/rubygems/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i56098a2eac6186 · Markdown: https://rewindex.com/change/i56098a2eac6186.md · JSON: https://rewindex.com/api/v1/changes/i56098a2eac6186 · Generated 2026-10-20T00:00:59.607Z