# Brex: Critical incident: Brex Travel Outage

**Summary:** Brex Travel experienced a critical outage preventing customers from booking and managing trips from 2026-06-13 05:21 UTC to 2026-06-13 07:53 UTC, lasting 2 h 32 min. Brex reported the issue resolved and said users could resume using Brex Travel; no cause or specific fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-13 05:21 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/06j7cdnzyk6t](https://stspg.io/06j7cdnzyk6t)
- [Company: Brex](https://rewindex.com/company/brex.md)
- Versions: before (none: first archived) → after incident\_version:217/6ks55gx2sfxx@320e759b757f
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Brex Travel Outage
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-13 05:21 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-13 07:53 UTC
```

**6. Added: Affected components**

```diff
+ Brex Travel
```

**7. Added: Update** (investigating) · 2026-06-13 05:21 UTC

```diff
+ We are currently investigating an issue preventing trip booking and management.
```

**8. Added: Update** (resolved) · 2026-06-13 07:53 UTC

```diff
+ We have resolved the issue affecting the ability to book and manage trips. Users can now continue using Brex Travel.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-13 05:21 UTC | Critical incident: Brex Travel Outage (this change) | outage |

All Brex changes: [timeline](https://rewindex.com/company/brex/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i55dc5bdb76029f · Markdown: https://rewindex.com/change/i55dc5bdb76029f.md · JSON: https://rewindex.com/api/v1/changes/i55dc5bdb76029f · Generated 2026-10-18T01:53:17.751Z