# RubyGems.org: Major incident: Elevated Errors

**Summary:** _summary pending_
## Part of an outage event

- [Fastly outage, Jun 8, 2021: 27 vendors, 27 incidents](https://rewindex.com/events/2021-06-08-fastly)
- This incident blames Fastly as the cause. (hop 1, posted +0 min vs the first vendor naming Fastly)
- Evidence: “…levels and errors return to normal. The elevated 503 and 502 errors seem to be because of Fastly's ongoing incident. We are following along at https://status.fastly.com/incidents/vpk0ssybt3bj. This in…”

```mermaid
flowchart LR
  root["Fastly<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>2 vendors, 2 blamed Fastly<br/>RubyGems.org, Braze"]:::blames
  root --> h1
  me["RubyGems.org (this incident)<br/>posted +0 min"]:::me
  h1 --- me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

- Kind: Major incident · Label: major (vendor)
- Changed: 2021-06-08 10:00 UTC · Detected: 2026-10-19 17:33 UTC
- [Source: https://stspg.io/b2sy83w636z5](https://stspg.io/b2sy83w636z5)
- [Company: RubyGems.org](https://rewindex.com/company/rubygems.md)
- Versions: before (none: first archived) → after incident\_version:701/yml4xgf7547f@29deab31f495
- Change 1 of 1 for this incident

Incident page (full timeline): [Elevated Errors](https://rewindex.com/company/rubygems/incidents/yml4xgf7547f.md)
## What changed

**1. Added: Title**

```diff
+ Elevated Errors
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2021-06-08 10:00 UTC
```

**5. Added: Resolved time**

```diff
+ 2021-06-08 11:29 UTC
```

**6. Added: Affected components**

```diff
+ Application, Dependency API, Gem Downloads, Gem Index API
```

**7. Added: Update** (investigating) · 2021-06-08 10:00 UTC

```diff
+ We're experiencing an elevated level of errors and are currently looking into the issue.
```

**8. Added: Update** (investigating) · 2021-06-08 10:12 UTC

```diff
+ The elevated 503 and 502 errors seem to be because of Fastly's ongoing incident. We are following along at https://status.fastly.com/incidents/vpk0ssybt3bj.
```

**9. Added: Update** (identified) · 2021-06-08 10:46 UTC

```diff
+ Our CDN partner has identified the issue and a fix is being implemented.
```

**10. Added: Update** (monitoring) · 2021-06-08 11:03 UTC

```diff
+ Our CDN provider has applied a fix and over the last few minutes we saw traffic levels and errors return to normal.
```

**11. Added: Update** (resolved) · 2021-06-08 11:29 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2021-06-08 10:00 UTC | Major incident: Elevated Errors (this change) | major |

All RubyGems.org changes: [timeline](https://rewindex.com/company/rubygems/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i55a564352a433b · Markdown: https://rewindex.com/change/i55a564352a433b.md · JSON: https://rewindex.com/api/v1/changes/i55a564352a433b · Generated 2026-10-20T00:01:03.723Z