# Red Hat (incl. Quay.io): Major incident: cert-api.access.redhat.com outage

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-05-05 12:28 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/klkf3rhvc3bx](https://stspg.io/klkf3rhvc3bx)
- [Company: Red Hat (incl. Quay.io)](https://rewindex.com/company/red-hat.md)
- Versions: before (none: first archived) → after incident\_version:753/7ctwly2bm980@9ff9f6322373
- Change 1 of 1 for this incident

Incident page (full timeline): [cert-api.access.redhat.com outage](https://rewindex.com/company/red-hat/incidents/7ctwly2bm980.md)
## What changed

**1. Added: Title**

```diff
+ cert-api.access.redhat.com outage
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-05-05 12:28 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-05-05 15:33 UTC
```

**6. Added: Affected components**

```diff
+ console.redhat.com - Inventory, console.redhat.com - Red Hat Lightspeed - Advisor, console.redhat.com - Red Hat Lightspeed - Compliance, console.redhat.com - Red Hat Lightspeed - Malware Detection, console.redhat.com - Red Hat Lightspeed - Patch, console.redhat.com - Red Hat Lightspeed - Remediations, console.redhat.com - Red Hat Lightspeed - Resource Optimization, console.redhat.com - Red Hat Lightspeed - Vulnerability, Red Hat Lightspeed - Advisor, Red Hat Lightspeed - Compliance, Red Hat Lightspeed - Inventory, Red Hat Lightspeed - Malware Detection, Red Hat Lightspeed - Patch, Red Hat Lightspeed - Remediations, Red Hat Lightspeed - Resource Optimization, Red Hat Lightspeed - Vulnerability
```

**7. Added: Update** (investigating) · 2026-05-05 12:28 UTC

```diff
+ We are currently investigating an issue where certificate-based requests to cert-api.access.redhat.com are returning HTTP 500 errors due to a gateway configuration mismatch. This is impacting Red Hat Lightspeed registrations and data uploads for both direct and Satellite-connected hosts.
```

**8. Added: Update** (monitoring) · 2026-05-05 13:55 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2026-05-05 15:33 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-05-05 12:28 UTC | Major incident: cert-api.access.redhat.com outage (this change) | major |

All Red Hat (incl. Quay.io) changes: [timeline](https://rewindex.com/company/red-hat/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i554d1616f6efef · Markdown: https://rewindex.com/change/i554d1616f6efef.md · JSON: https://rewindex.com/api/v1/changes/i554d1616f6efef · Generated 2026-10-20T00:17:11.309Z