# Sprout Social: Critical incident: Sprout Social Outage - March 26th

**Summary:** Sprout Social reported a critical Web Application outage starting 2025-03-26 15:50 UTC, with temporary unavailability, navigation delays and login issues. A fix was implemented at 03-26 16:17 UTC; the incident was resolved at 2025-03-26 19:10 UTC, lasting 3 h 19 min. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-03-26 15:50 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/2rghkfbfz4yz](https://stspg.io/2rghkfbfz4yz)
- [Company: Sprout Social](https://rewindex.com/company/sprout-social.md)
- Versions: before (none: first archived) → after incident\_version:259/5gfjnmggxb4k@694890c2702f
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Sprout Social Outage - March 26th
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-03-26 15:50 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-03-26 19:10 UTC
```

**6. Added: Affected components**

```diff
+ Sprout Social Web Application
```

**7. Added: Update** (investigating) · 2025-03-26 15:50 UTC

```diff
+ Sprout is temporarily unavailable, and our engineers are working to restore access as quickly as possible.  As a result of this outage, you may experience: - Delays navigating the app  - Issues logging into Sprout Social We apologize for any inconvenience. Please subscribe to receive status updates.
```

**8. Added: Update** (monitoring) · 2025-03-26 16:17 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2025-03-26 19:10 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-03-26 15:50 UTC | Critical incident: Sprout Social Outage - March 26th (this change) | outage |

All Sprout Social changes: [timeline](https://rewindex.com/company/sprout-social/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i54e6081e98ce79 · Markdown: https://rewindex.com/change/i54e6081e98ce79.md · JSON: https://rewindex.com/api/v1/changes/i54e6081e98ce79 · Generated 2026-10-18T00:49:22.722Z