# Brex: Critical incident: Admin home page load error spike

**Summary:** Brex reported a critical spike in Admin home page load errors affecting the Home Page, starting at 2026-09-30 16:38 UTC and resolved at 2026-09-30 17:12 UTC; the computed duration was 33 min. Brex said a fix was in place at 09-30 16:55 UTC and monitored for further issues before resolution. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-09-30 16:38 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/qbl9vnrwbqmw](https://stspg.io/qbl9vnrwbqmw)
- [Company: Brex](https://rewindex.com/company/brex.md)
- Versions: before (none: first archived) → after incident\_version:217/rc1z85hxzphr@689344763a8a
- Change 1 of 1 for this incident

Incident page (full timeline): [Admin home page load error spike](https://rewindex.com/company/brex/incidents/rc1z85hxzphr.md)
## What changed

**1. Added: Title**

```diff
+ Admin home page load error spike
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-30 16:38 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-09-30 17:12 UTC
```

**6. Added: Affected components**

```diff
+ Home Page
```

**7. Added: Update** (investigating) · 2026-09-30 16:38 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (monitoring) · 2026-09-30 16:55 UTC

```diff
+ We have identified the issue and have a fix in place. We are monitoring the page for further issues.
```

**9. Added: Update** (resolved) · 2026-09-30 17:12 UTC

```diff
+ We have resolved the issue.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-30 16:38 UTC | Critical incident: Admin home page load error spike (this change) | outage |

All Brex changes: [timeline](https://rewindex.com/company/brex/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i5342df4f2ed60b · Markdown: https://rewindex.com/change/i5342df4f2ed60b.md · JSON: https://rewindex.com/api/v1/changes/i5342df4f2ed60b · Generated 2026-10-19T03:01:10.996Z
