# GitLab: Major incident: Delayed job completion

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-10-08 15:59 UTC · Detected: 2026-10-18 05:07 UTC
- [Source: https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6ac7bdf4a87f56057ceec9f9](https://status.gitlab.com/pages/incident/5b36dc6502d06804c08349f7/6ac7bdf4a87f56057ceec9f9)
- [Company: GitLab](https://rewindex.com/company/gitlab.md)
- Versions: before (none: first archived) → after incident\_version:188/6ac7bdf4a87f56057ceec9f9@65efc4e96e3e
- Change 1 of 1 for this incident

Incident page (full timeline): [Delayed job completion](https://rewindex.com/company/gitlab/incidents/6ac7bdf4a87f56057ceec9f9.md)
## What changed

**1. Added: Title**

```diff
+ Delayed job completion
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-10-08 15:59 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-10-08 18:33 UTC
```

**6. Added: Affected components**

```diff
+ CI/CD
```

**7. Added: Update** (investigating) · 2026-10-08 15:59 UTC

```diff
+ We are currently investigating delays in job completion: CI jobs remain running after success, delaying pipeline progression. Details https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23133
```

**8. Added: Update** (investigating) · 2026-10-08 16:19 UTC

```diff
+ Job completion delays are still being observed and we are actively working to address the issue. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23133
```

**9. Added: Update** (investigating) · 2026-10-08 16:35 UTC

```diff
+ Our investigation is ongoing and we are actively working to identify the root cause. We will provide further updates as more information becomes available. Details in: gitlab.com/gitlab-com/gl-infra/production/-/work_items/23133
```

**10. Added: Update** (identified) · 2026-10-08 17:11 UTC

```diff
+ We are continuing to investigate. In addition to delays, users may experience job timeouts or failures during this time. If affected, please retry the job. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23133
```

**11. Added: Update** (identified) · 2026-10-08 17:34 UTC

```diff
+ We are continuing to investigate the root cause and will provide further updates as they become available. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23131
```

**12. Added: Update** (monitoring) · 2026-10-08 17:45 UTC

```diff
+ We are beginning to see signs of recovery and are continuing to monitor the situation closely while we investigate the root cause. If you have been affected, please retry any failed or timed out jobs. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23131
```

**13. Added: Update** (resolved) · 2026-10-08 18:33 UTC

```diff
+ After continued monitoring, services remain stable. The incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-10-08 15:59 UTC | Major incident: Delayed job completion (this change) | major |

All GitLab changes: [timeline](https://rewindex.com/company/gitlab/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i533b915df4e9a3 · Markdown: https://rewindex.com/change/i533b915df4e9a3.md · JSON: https://rewindex.com/api/v1/changes/i533b915df4e9a3 · Generated 2026-10-18T10:23:39.737Z