# Mux: Major incident: Mux Data Missing Some EU Views

> Major incident: Mux Data Missing Some EU Views. Detected 2026-11-12 by Rewindex: what changed on Mux’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i50699c993653dc
Last updated: 2026-11-12T21:03:53Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-11-12 21:00 UTC · Detected: 2026-11-12 21:03 UTC
- [Source: https://status.mux.com/incidents/hn5165l6z9q6](https://status.mux.com/incidents/hn5165l6z9q6)
- [Company: Mux](https://rewindex.com/company/mux.md)
- Versions: before (none: first archived) → after incident\_version:197/hn5165l6z9q6@acbb21dc7a98
- Change 1 of 5 for this incident

Incident page (full timeline): [Mux Data Missing Some EU Views](https://rewindex.com/company/mux/incidents/hn5165l6z9q6.md)
## What changed

**1. Added: Title**

```diff
+ Mux Data Missing Some EU Views
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-12 21:00 UTC
```

**5. Added: Affected components**

```diff
+ Mux Data - Data Collection
```

**6. Added: Update** (investigating) · 2026-11-12 21:00 UTC

```diff
+ We are investigating a missing views issue affecting customers collection in the EU.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-12 21:00 UTC | Major incident: Mux Data Missing Some EU Views (this change) | major |
| 2026-11-12 21:23 UTC | [Incident updated: Mux Data Missing Some EU Views](https://rewindex.com/change/r5004d6d13e607c.md) |  |
| 2026-11-12 22:13 UTC | [Incident updated: Mux Data Missing Some EU Views](https://rewindex.com/change/r1817658912ecef.md) |  |
| 2026-11-12 22:53 UTC | [Incident updated: Mux Data Missing Some EU Views](https://rewindex.com/change/r05560e769ebfd5.md) |  |
| 2026-11-13 01:13 UTC | [Incident updated: Mux Data Missing Some EU Views](https://rewindex.com/change/r806bf16bbe7d0a.md) |  |

Next: [change](https://rewindex.com/change/r5004d6d13e607c.md) · All Mux changes: [timeline](https://rewindex.com/company/mux/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Mux Data Missing Some EU Views on Mux’s status page, changed 2026-11-12 21:00 UTC (change 1 of 5).

- Canonical URL: https://rewindex.com/change/i50699c993653dc
- Citation: Mux, “Major incident: Mux Data Missing Some EU Views” (2026-11-12 21:00 UTC). Archived by Rewindex: https://rewindex.com/change/i50699c993653dc (CC BY 4.0).
- Markdown link: `[Mux: Major incident: Mux Data Missing Some EU Views (2026-11-12)](https://rewindex.com/change/i50699c993653dc)`


---
Canonical: https://rewindex.com/change/i50699c993653dc · Markdown: https://rewindex.com/change/i50699c993653dc.md · JSON: https://rewindex.com/api/v1/changes/i50699c993653dc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-13T02:31:54.207Z