# beehiiv: Critical incident: Elevated errors on publication websites

**Summary:** _summary pending_
- Kind: Major incident · Label: critical (vendor)
- Changed: 2026-02-18 03:25 UTC · Detected: 2026-10-22 07:54 UTC
- [Source: https://www.beehiivstatus.com/incidents/bf9yf0jrt3nt](https://www.beehiivstatus.com/incidents/bf9yf0jrt3nt)
- [Company: beehiiv](https://rewindex.com/company/beehiiv.md)
- Versions: before (none: first archived) → after incident\_version:235/bf9yf0jrt3nt@a999e61d11f7
- Change 1 of 1 for this incident

Incident page (full timeline): [Elevated errors on publication websites](https://rewindex.com/company/beehiiv/incidents/bf9yf0jrt3nt.md)
## What changed

**1. Added: Title**

```diff
+ Elevated errors on publication websites
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-02-18 03:25 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-02-18 03:25 UTC
```

**6. Added: Affected components**

```diff
+ Publication websites
```

**7. Added: Update** (investigating) · 2026-02-18 00:43 UTC

```diff
+ We are seeing increased error rates serving newsletter websites and are investigating.
```

**8. Added: Update** (investigating) · 2026-02-18 01:22 UTC

```diff
+ The majority of platform websites are currently unavailable due to an issue with our hosting provider Heroku, their runtime team is also working to resolve the issue.
```

**9. Added: Update** (identified) · 2026-02-18 01:50 UTC

```diff
+ Our upstream provider Heroku has acknowledged the incident and it is working to remediate https://status.salesforce.com/incidents/20003708
```

**10. Added: Update** (identified) · 2026-02-18 01:51 UTC

```diff
+ We are continuing to work on a fix for this issue.
```

**11. Added: Update** (monitoring) · 2026-02-18 02:39 UTC

```diff
+ Newsletter websites are back! We continue to monitor closely.
```

**12. Added: Update** (resolved) · 2026-02-18 03:25 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-02-18 03:25 UTC | Critical incident: Elevated errors on publication websites (this change) | critical |

All beehiiv changes: [timeline](https://rewindex.com/company/beehiiv/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i4f79a647a9765a · Markdown: https://rewindex.com/change/i4f79a647a9765a.md · JSON: https://rewindex.com/api/v1/changes/i4f79a647a9765a · Generated 2026-10-22T10:04:33.286Z