# Census: Major incident: Sync list UI not loading

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-06-04 20:11 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/fb061q2184wh](https://stspg.io/fb061q2184wh)
- [Company: Census](https://rewindex.com/company/census.md)
- Versions: before (none: first archived) → after incident\_version:136/wfxl1jt6v08l@3548e6548c18
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Sync list UI not loading
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-06-04 20:11 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-06-04 20:54 UTC
```

**6. Added: Affected components**

```diff
+ Census Sync Management UI
```

**7. Added: Update** (identified) · 2025-06-04 20:11 UTC

```diff
+ The Census sync list UI is not loading for some customers. We have identified a faulty deployment and we are reverting it. The sync engine is not affected.
```

**8. Added: Update** (identified) · 2025-06-04 20:24 UTC

```diff
+ A fix for this issue is currently being deployed and will be in place in the next 15-30 minutes
```

**9. Added: Update** (monitoring) · 2025-06-04 20:43 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2025-06-04 20:54 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-06-04 20:11 UTC | Major incident: Sync list UI not loading (this change) | outage |

All Census changes: [timeline](https://rewindex.com/company/census/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i4f5305e599b482 · Markdown: https://rewindex.com/change/i4f5305e599b482.md · JSON: https://rewindex.com/api/v1/changes/i4f5305e599b482 · Generated 2026-10-18T00:38:47.536Z