# Sentry: Critical incident: Ingestion delayed for spans, logs, crons in US region

**Summary:** Sentry reported critical ingestion delays for spans, logs and crons in the US region, affecting monitoring and alerting. The incident ran from 2026-07-13 00:58 UTC to 2026-07-13 02:56 UTC (1 h 58 min); Sentry implemented a fix and confirmed ingestion had caught up and alerts were restored. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-07-13 00:58 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/bmcxxpdgrvfj](https://stspg.io/bmcxxpdgrvfj)
- [Company: Sentry](https://rewindex.com/company/sentry.md)
- Versions: before (none: first archived) → after incident\_version:288/7cn41psn4znc@1ad8e0d66203
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Ingestion delayed for spans, logs, crons in US region
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-07-13 00:58 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-07-13 02:56 UTC
```

**6. Added: Affected components**

```diff
+ Alerting - US Spans Alerting, Alerting - US Uptime Monitoring, US Ingestion - US Cron Monitoring, US Ingestion - US Span Ingestion
```

**7. Added: Update** (investigating) · 2026-07-13 00:58 UTC

```diff
+ We are currently investigating the issue.
```

**8. Added: Update** (identified) · 2026-07-13 01:46 UTC

```diff
+ We have identified the problem and are working to restore ingestion
```

**9. Added: Update** (monitoring) · 2026-07-13 02:01 UTC

```diff
+ We have implemented a fix and are monitoring the situation. We expect ingestion to catch up in the next hour, approximately.
```

**10. Added: Update** (resolved) · 2026-07-13 02:56 UTC

```diff
+ Ingestion has caught up and alerts have been restored.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-07-13 00:58 UTC | Critical incident: Ingestion delayed for spans, logs, crons in US region (this change) | degradation |

All Sentry changes: [timeline](https://rewindex.com/company/sentry/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i4e01ccc43167fa · Markdown: https://rewindex.com/change/i4e01ccc43167fa.md · JSON: https://rewindex.com/api/v1/changes/i4e01ccc43167fa · Generated 2026-10-18T02:54:09.932Z