# Unbounce: Major incident: Unable to Connect Custom Domains

**Summary:** Unbounce reported a major outage preventing custom domain registration, attributed to a Cloudflare outage. It started at 2026-03-04 18:33 UTC and was resolved at 2026-03-05 00:32 UTC, lasting 5 h 59 min; Unbounce said a fix restored registration functionality. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-04 18:33 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/bk4462lvj293](https://stspg.io/bk4462lvj293)
- [Company: Unbounce](https://rewindex.com/company/unbounce.md)
- Versions: before (none: first archived) → after incident\_version:265/q3z4jggmbqc1@6dee31dc8c2d
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Unable to Connect Custom Domains
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-04 18:33 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-05 00:32 UTC
```

**6. Added: Affected components**

```diff
+ Third Party Providers
```

**7. Added: Update** (investigating) · 2026-03-04 18:33 UTC

```diff
+ We are currently investigating issues with custom domain registration functionality due to a Cloudflare outage.
```

**8. Added: Update** (monitoring) · 2026-03-04 23:24 UTC

```diff
+ A fix has been implemented, and we are actively monitoring to ensure continued stability. Custom domain registration is now operating as expected.
```

**9. Added: Update** (resolved) · 2026-03-05 00:32 UTC

```diff
+ This incident has been resolved. Custom domain registration is now operating as expected. Please feel free to reach out to our Support Team if you have any questions.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-04 18:33 UTC | Major incident: Unable to Connect Custom Domains (this change) | outage |

All Unbounce changes: [timeline](https://rewindex.com/company/unbounce/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i4c26f01aa1d67e · Markdown: https://rewindex.com/change/i4c26f01aa1d67e.md · JSON: https://rewindex.com/api/v1/changes/i4c26f01aa1d67e · Generated 2026-10-18T03:55:49.093Z