# Contentstack: Major incident: Contentstack - AWS EU  - Publishing Service Disruption

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2025-11-03 07:18 UTC · Detected: 2026-10-19 18:33 UTC
- [Source: https://stspg.io/99nk92ct0vll](https://stspg.io/99nk92ct0vll)
- [Company: Contentstack](https://rewindex.com/company/contentstack.md)
- Versions: before (none: first archived) → after incident\_version:728/t6k8189plp9q@09a4cce6ccb3
- Change 1 of 1 for this incident

Incident page (full timeline): [Contentstack - AWS EU  - Publishing Service Disruption](https://rewindex.com/company/contentstack/incidents/t6k8189plp9q.md)
## What changed

**1. Added: Title**

```diff
+ Contentstack - AWS EU  - Publishing Service Disruption
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-11-03 07:18 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-11-03 07:25 UTC
```

**6. Added: Affected components**

```diff
+ Amazon Web Services EU Region - Content Management API, Content Management API
```

**7. Added: Update** (investigating) · 2025-11-03 07:18 UTC

```diff
+ We are currently experiencing issues with Publishing/Unpublishing and webhook execution. As a result, customers may encounter delays in seeing entries on the entry list page. Our team is actively working to resolve these issues and will provide updates as soon as we have more information. If you experience any difficulties accessing our services, please reach out to our Customer Success Team for assistance.
```

**8. Added: Update** (identified) · 2025-11-03 07:19 UTC

```diff
+ The issue has been identified and a fix is being implemented.
```

**9. Added: Update** (monitoring) · 2025-11-03 07:21 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**10. Added: Update** (resolved) · 2025-11-03 07:25 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-11-03 07:18 UTC | Major incident: Contentstack - AWS EU  - Publishing Service Disruption (this change) | major |

All Contentstack changes: [timeline](https://rewindex.com/company/contentstack/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i4bd5659a90ae2e · Markdown: https://rewindex.com/change/i4bd5659a90ae2e.md · JSON: https://rewindex.com/api/v1/changes/i4bd5659a90ae2e · Generated 2026-10-20T00:00:47.300Z