# Webflow: Major incident: Reports of form notification emails not being delivered to customers in the US

> Major incident: Reports of form notification emails not being delivered to customers in the US. Detected 2026-11-10 by Rewindex: what changed on Webflow’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i4b8b08cc79ed86
Last updated: 2026-11-10T17:13:50Z

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2026-11-10 17:07 UTC · Detected: 2026-11-10 17:13 UTC
- [Source: https://status.webflow.com/incidents/86rblp7625n6](https://status.webflow.com/incidents/86rblp7625n6)
- [Company: Webflow](https://rewindex.com/company/webflow.md)
- Versions: before (none: first archived) → after incident\_version:266/86rblp7625n6@91156a720d1d
- Change 1 of 3 for this incident

Incident page (full timeline): [Reports of form notification emails not being delivered to customers in the US](https://rewindex.com/company/webflow/incidents/86rblp7625n6.md)
## What changed

**1. Added: Title**

```diff
+ Reports of form notification emails not being delivered to customers in the US
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ identified
```

**4. Added: Start time**

```diff
+ 2026-11-10 17:07 UTC
```

**5. Added: Affected components**

```diff
+ Email Notifications
```

**6. Added: Update** (identified) · 2026-11-10 17:07 UTC

```diff
+ We've identified that form notification emails not being delivered to customers in the US are the result of issues with an upstream provider. Form submissions can still be reviewed in the Forms tab in Site settings. We're working in collaboration with the provider on a resolution and will share an update as soon as we have more information.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-10 17:07 UTC | Major incident: Reports of form notification emails not being delivered to customers in the US (this change) | major |
| 2026-11-10 17:43 UTC | [Incident updated: Reports of form notification emails not being delivered to customers in the US](https://rewindex.com/change/r308a3545eaadcd.md) |  |
| 2026-11-10 18:13 UTC | [Incident updated: Reports of form notification emails not being delivered to customers in the US](https://rewindex.com/change/r9c1687be388a0b.md) |  |

Next: [change](https://rewindex.com/change/r308a3545eaadcd.md) · All Webflow changes: [timeline](https://rewindex.com/company/webflow/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Reports of form notification emails not being delivered to customers in the US on Webflow’s status page, changed 2026-11-10 17:07 UTC (change 1 of 3).

- Canonical URL: https://rewindex.com/change/i4b8b08cc79ed86
- Citation: Webflow, “Major incident: Reports of form notification emails not being delivered to customers in the US” (2026-11-10 17:07 UTC). Archived by Rewindex: https://rewindex.com/change/i4b8b08cc79ed86 (CC BY 4.0).
- Markdown link: `[Webflow: Major incident: Reports of form notification emails not being delivered to customers in the US (2026-11-10)](https://rewindex.com/change/i4b8b08cc79ed86)`


---
Canonical: https://rewindex.com/change/i4b8b08cc79ed86 · Markdown: https://rewindex.com/change/i4b8b08cc79ed86.md · JSON: https://rewindex.com/api/v1/changes/i4b8b08cc79ed86 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-10T18:54:03.633Z