# Airtable: Major incident: Some users unable to access Airtable

**Summary:** Some users could not access Airtable during a major-impact incident starting 2026-03-11 19:01 UTC, resolved at 2026-03-12 01:19 UTC (6 h 18 min). Airtable reported full service recovery at 03-11 19:31 UTC but kept the incident open; a fix was implemented by 03-11 22:03 UTC. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-03-11 19:01 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/n60kkdmcr6pb](https://stspg.io/n60kkdmcr6pb)
- [Company: Airtable](https://rewindex.com/company/airtable.md)
- Versions: before (none: first archived) → after incident\_version:89/zq43jxjxnxwy@33583a71cecb
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Some users unable to access Airtable
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-03-11 19:01 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-03-12 01:19 UTC
```

**6. Added: Affected components**

```diff
+ Airtable Service
```

**7. Added: Update** (investigating) · 2026-03-11 19:01 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (identified) · 2026-03-11 19:07 UTC

```diff
+ We have identified the issue and are seeing initial signs of recovery. We will continue to post updates here as we have them.
```

**9. Added: Update** (identified) · 2026-03-11 19:31 UTC

```diff
+ The Airtable service has fully recovered, but we will be leaving this incident open while we continue to work on this issue, and will continue to post updates here as we have them.
```

**10. Added: Update** (monitoring) · 2026-03-11 22:03 UTC

```diff
+ A fix has been implemented and the Airtable service continues to be stable. We will continue to closely monitor the service and will post more updates here.
```

**11. Added: Update** (resolved) · 2026-03-12 01:19 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-03-11 19:01 UTC | Major incident: Some users unable to access Airtable (this change) | outage |

All Airtable changes: [timeline](https://rewindex.com/company/airtable/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i4828df6a6d71bb · Markdown: https://rewindex.com/change/i4828df6a6d71bb.md · JSON: https://rewindex.com/api/v1/changes/i4828df6a6d71bb · Generated 2026-10-18T02:31:30.125Z