# Okta: Major incident: Issues with Custom Domains in Cell OK9

> Major incident: Issues with Custom Domains in Cell OK9. Detected 2026-11-04 by Rewindex: what changed on Okta’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i45c456092a21ac
Last updated: 2026-11-04T09:08:41Z

**Summary:** _summary pending_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-09-11 12:10 UTC · Detected: 2026-11-04 09:08 UTC
- [Source: https://status.okta.com/\#incident/a9CWR0000002IYk2AM](https://status.okta.com/#incident/a9CWR0000002IYk2AM)
- [Company: Okta](https://rewindex.com/company/okta.md)
- Versions: before (none: first archived) → after incident\_version:314/I-11432@ec408702e48c
- Change 1 of 1 for this incident

Incident page (full timeline): [Issues with Custom Domains in Cell OK9](https://rewindex.com/company/okta/incidents/I-11432.md)
## What changed

**1. Added: Title**

```diff
+ Issues with Custom Domains in Cell OK9
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-09-11 12:10 UTC
```

**5. Added: Affected components**

```diff
+ Cell okta.com:9, Core Platform / Core Service
```

**6. Added: Update** (resolved) · 2026-09-18 21:37 UTC

```diff
+ At 11/09/2026 05:10 PT, Issues with Custom Domains in Cell OK9 -  Customers with custom domains are currently experiencing issues in OK9.  Engineering are currently investigating intermittent connectivity errors.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-09-11 12:10 UTC | Major incident: Issues with Custom Domains in Cell OK9 (this change) | degradation |

All Okta changes: [timeline](https://rewindex.com/company/okta/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Issues with Custom Domains in Cell OK9 on Okta’s status page, changed 2026-09-11 12:10 UTC (change 1 of 1).

- Canonical URL: https://rewindex.com/change/i45c456092a21ac
- Citation: Okta, “Major incident: Issues with Custom Domains in Cell OK9” (2026-09-11 12:10 UTC). Archived by Rewindex: https://rewindex.com/change/i45c456092a21ac (CC BY 4.0).
- Markdown link: `[Okta: Major incident: Issues with Custom Domains in Cell OK9 (2026-09-11)](https://rewindex.com/change/i45c456092a21ac)`


---
Canonical: https://rewindex.com/change/i45c456092a21ac · Markdown: https://rewindex.com/change/i45c456092a21ac.md · JSON: https://rewindex.com/api/v1/changes/i45c456092a21ac · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:16:48.609Z