# Postman: Major incident: Postman Workspaces are not Loading

**Summary:** Postman Workspaces were not loading, affecting Postman Platform on Browser and Desktop, including their US components. The vendor rated the outage major; it ran from 2025-05-07 11:17 UTC to 2025-05-07 12:19 UTC (1 h 2 min), when all systems were reported back to normal. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-05-07 11:17 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/w6kr714w45dc](https://stspg.io/w6kr714w45dc)
- [Company: Postman](https://rewindex.com/company/postman.md)
- Versions: before (none: first archived) → after incident\_version:199/j185hd4xgwc3@3a2ab8e3cf5c
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Postman Workspaces are not Loading
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-05-07 11:17 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-05-07 12:19 UTC
```

**6. Added: Affected components**

```diff
+ Postman Platform on Browser, Postman Platform on Desktop, US - Postman Platform on Browser, US - Postman Platform on Desktop
```

**7. Added: Update** (investigating) · 2025-05-07 11:17 UTC

```diff
+ We are currently investigating the issue
```

**8. Added: Update** (identified) · 2025-05-07 11:47 UTC

```diff
+ We have identified the issue and our systems are in recovering phase at the moment.
```

**9. Added: Update** (monitoring) · 2025-05-07 12:09 UTC

```diff
+ Our systems are recovering and we are continuously monitoring
```

**10. Added: Update** (resolved) · 2025-05-07 12:19 UTC

```diff
+ All our systems are back to normal
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-05-07 11:17 UTC | Major incident: Postman Workspaces are not Loading (this change) | outage |

All Postman changes: [timeline](https://rewindex.com/company/postman/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i4572d3283ba548 · Markdown: https://rewindex.com/change/i4572d3283ba548.md · JSON: https://rewindex.com/api/v1/changes/i4572d3283ba548 · Generated 2026-10-18T03:55:46.638Z