# Monday.com: Major incident: Slowness across the platform and API

**Summary:** Monday.com reported major slowness affecting API, Automations, and Platform, including US components. The incident started at 2026-01-28 15:27 UTC and was resolved at 2026-01-28 16:45 UTC, lasting 1 h 17 min; no cause or specific fix was stated. _(machine-written, sol)_
- Kind: Major incident · Label: degradation (model (Jev))
- Changed: 2026-01-28 15:27 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/8d0w96sdsxbl](https://stspg.io/8d0w96sdsxbl)
- [Company: Monday.com](https://rewindex.com/company/monday-com.md)
- Versions: before (none: first archived) → after incident\_version:109/nx27b4sq5mgj@f8cfa668b785
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Slowness across the platform and API
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-01-28 15:27 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-01-28 16:45 UTC
```

**6. Added: Affected components**

```diff
+ API, Automations, Platform, US - API, US - Automations, US - Platform
```

**7. Added: Update** (investigating) · 2026-01-28 15:27 UTC

```diff
+ We are currently experiencing slowness across the system. Our team is working to resolve this as quickly as possible
```

**8. Added: Update** (investigating) · 2026-01-28 15:32 UTC

```diff
+ We are continuing to investigate this issue.
```

**9. Added: Update** (investigating) · 2026-01-28 15:39 UTC

```diff
+ We are continuing to investigate this issue.
```

**10. Added: Update** (monitoring) · 2026-01-28 16:08 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**11. Added: Update** (monitoring) · 2026-01-28 16:10 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**12. Added: Update** (monitoring) · 2026-01-28 16:12 UTC

```diff
+ We are continuing to monitor for any further issues.
```

**13. Added: Update** (monitoring) · 2026-01-28 16:28 UTC

```diff
+ Automations, Platform, and API are running normally. We are continuing to monitor the results.
```

**14. Added: Update** (resolved) · 2026-01-28 16:45 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-01-28 15:27 UTC | Major incident: Slowness across the platform and API (this change) | degradation |

All Monday.com changes: [timeline](https://rewindex.com/company/monday-com/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i45309ccc97a358 · Markdown: https://rewindex.com/change/i45309ccc97a358.md · JSON: https://rewindex.com/api/v1/changes/i45309ccc97a358 · Generated 2026-10-18T02:28:37.311Z