# Grammarly: Critical incident: Grammarly suggestions aren't available.

**Summary:** Grammarly suggestions were unavailable in a vendor-rated critical outage affecting the Editor, browser extension, and listed mobile and desktop integrations. It started at 2025-02-25 23:00 UTC and was resolved at 2025-02-26 00:00 UTC; the computed duration was 59 min. Grammarly reported implementing a fix and monitoring results, but did not state a cause. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2025-02-25 23:00 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/9nrfqznb5kpb](https://stspg.io/9nrfqznb5kpb)
- [Company: Grammarly](https://rewindex.com/company/grammarly.md)
- Versions: before (none: first archived) → after incident\_version:21/nnzmk9zw2md2@640cf6992101
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Grammarly suggestions aren't available.
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-02-25 23:00 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-02-26 00:00 UTC
```

**6. Added: Affected components**

```diff
+ Grammarly Editor, Grammarly for Android, Grammarly for iPad, Grammarly for iPhone, Grammarly for Mac, Grammarly for Microsoft Office, Grammarly for Microsoft Word on Mac, Grammarly for Samsung Keyboard, Grammarly for Windows, Grammarly's Browser Extension, Writing Suggestions
```

**7. Added: Update** (investigating) · 2025-02-25 23:00 UTC

```diff
+ We are currently experiencing a service interruption impacting Grammarly suggestions. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
```

**8. Added: Update** (monitoring) · 2025-02-25 23:38 UTC

```diff
+ A fix has been implemented and we are monitoring the results.
```

**9. Added: Update** (resolved) · 2025-02-26 00:00 UTC

```diff
+ This incident has been resolved.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-02-25 23:00 UTC | Critical incident: Grammarly suggestions aren't available. (this change) | outage |

All Grammarly changes: [timeline](https://rewindex.com/company/grammarly/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i4470645ae11cba · Markdown: https://rewindex.com/change/i4470645ae11cba.md · JSON: https://rewindex.com/api/v1/changes/i4470645ae11cba · Generated 2026-10-18T03:55:46.993Z