# PostHog: Major incident: Workflows Email Metric Ingestion Outage

> Major incident: Workflows Email Metric Ingestion Outage. Detected 2026-11-04 by Rewindex: what changed on PostHog’s status page, with the before/after diff.

Canonical: https://rewindex.com/change/i43f62cea99e2ba
Last updated: 2026-11-04T09:13:00Z

**Summary:** _summary pending_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-11-03 15:25 UTC · Detected: 2026-11-04 09:13 UTC
- [Source: https://www.posthogstatus.com//incidents/01M6GJ9PV4VAMMYHCK1RJC6S8V](https://www.posthogstatus.com//incidents/01M6GJ9PV4VAMMYHCK1RJC6S8V)
- [Company: PostHog](https://rewindex.com/company/posthog.md)
- Versions: before (none: first archived) → after incident\_version:58/01M6GJ9PV4VAMMYHCK1RJC6S8V@3a29e3718efc
- Change 1 of 2 for this incident

Incident page (full timeline): [Workflows Email Metric Ingestion Outage](https://rewindex.com/company/posthog/incidents/01M6GJ9PV4VAMMYHCK1RJC6S8V.md)
## What changed

**1. Added: Title**

```diff
+ Workflows Email Metric Ingestion Outage
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ investigating
```

**4. Added: Start time**

```diff
+ 2026-11-03 15:25 UTC
```

**5. Added: Update** (investigating) · 2026-11-03 15:25 UTC

```diff
+ <b>Status: Resolved</b><br/><br/>Between 10:58-11:36 GMT we had an incident that dropped email engagement events for emails sent from within workflows and broadcasts affecting downstream triggered automations for a handful of customers. At no point were emails lost. Additionally during this time period email metrics are showing inflated numbers. All affected customers will be contacted by us about their affected workflows and impact.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-11-03 15:25 UTC | Major incident: Workflows Email Metric Ingestion Outage (this change) | outage |
| 2026-11-04 09:24 UTC | [Incident updated: Workflows Email Metric Ingestion Outage](https://rewindex.com/change/r06b82ca1453d0b.md) | Normal progress |

Next: [change](https://rewindex.com/change/r06b82ca1453d0b.md) · All PostHog changes: [timeline](https://rewindex.com/company/posthog/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._

## Cite this

Major incident: Workflows Email Metric Ingestion Outage on PostHog’s status page, changed 2026-11-03 15:25 UTC (change 1 of 2).

- Canonical URL: https://rewindex.com/change/i43f62cea99e2ba
- Citation: PostHog, “Major incident: Workflows Email Metric Ingestion Outage” (2026-11-03 15:25 UTC). Archived by Rewindex: https://rewindex.com/change/i43f62cea99e2ba (CC BY 4.0).
- Markdown link: `[PostHog: Major incident: Workflows Email Metric Ingestion Outage (2026-11-03)](https://rewindex.com/change/i43f62cea99e2ba)`


---
Canonical: https://rewindex.com/change/i43f62cea99e2ba · Markdown: https://rewindex.com/change/i43f62cea99e2ba.md · JSON: https://rewindex.com/api/v1/changes/i43f62cea99e2ba · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:14:04.402Z