# Vercel: Major incident: Logs unavailable to query in Dashboard

**Summary:** Vercel reported a major outage preventing runtime log queries in the Dashboard from 2026-08-20 11:14 UTC to 2026-08-20 11:25 UTC, lasting 11 min. Log ingestion and build-log queries were unaffected; Vercel implemented a fix and confirmed full recovery. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-08-20 11:14 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/fhw5075cj82r](https://stspg.io/fhw5075cj82r)
- [Company: Vercel](https://rewindex.com/company/vercel.md)
- Versions: before (none: first archived) → after incident\_version:215/g5svdyg45c5b@a13299096c9a
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Logs unavailable to query in Dashboard
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-08-20 11:14 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-08-20 11:25 UTC
```

**6. Added: Affected components**

```diff
+ Logs, Observability - Logs
```

**7. Added: Update** (investigating) · 2026-08-20 11:14 UTC

```diff
+ We are investigating a failure to query runtime logs in the Dashboard. Log ingestion and querying build logs are unaffected.
```

**8. Added: Update** (monitoring) · 2026-08-20 11:21 UTC

```diff
+ We identified the source of the failure and implemented a fix. Runtime logs can be queried from Dashboard again. We are continuing to monitor.
```

**9. Added: Update** (resolved) · 2026-08-20 11:25 UTC

```diff
+ The system is operating normally and fully recovered.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-08-20 11:14 UTC | Major incident: Logs unavailable to query in Dashboard (this change) | outage |

All Vercel changes: [timeline](https://rewindex.com/company/vercel/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i42d764b2b2a590 · Markdown: https://rewindex.com/change/i42d764b2b2a590.md · JSON: https://rewindex.com/api/v1/changes/i42d764b2b2a590 · Generated 2026-10-18T02:31:36.463Z