# Nx Cloud: Major incident: NxAPI High Errors (Critical Alerts)

**Summary:** _summary pending_
- Kind: Major incident · Label: major (vendor)
- Changed: 2025-09-23 16:06 UTC · Detected: 2026-10-19 18:53 UTC
- [Source: https://stspg.io/h1fwk38x99vb](https://stspg.io/h1fwk38x99vb)
- [Company: Nx Cloud](https://rewindex.com/company/nx-cloud.md)
- Versions: before (none: first archived) → after incident\_version:751/91znxqs885bj@7910daab05d8
- Change 1 of 1 for this incident

Incident page (full timeline): [NxAPI High Errors (Critical Alerts)](https://rewindex.com/company/nx-cloud/incidents/91znxqs885bj.md)
## What changed

**1. Added: Title**

```diff
+ NxAPI High Errors (Critical Alerts)
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2025-09-23 16:06 UTC
```

**5. Added: Resolved time**

```diff
+ 2025-09-23 17:32 UTC
```

**6. Added: Affected components**

```diff
+ Nx API, Nx Cloud Web App
```

**7. Added: Update** (investigating) · 2025-09-23 16:06 UTC

```diff
+ We are currently investigating this issue.
```

**8. Added: Update** (investigating) · 2025-09-23 16:10 UTC

```diff
+ We are continuing to investigate. At this time, issues are isolated to the North American application
```

**9. Added: Update** (identified) · 2025-09-23 16:20 UTC

```diff
+ We have identified the issue are are working to resolve
```

**10. Added: Update** (monitoring) · 2025-09-23 16:25 UTC

```diff
+ We have issues a fix and are monitoring the resolution
```

**11. Added: Update** (resolved) · 2025-09-23 17:32 UTC

```diff
+ All issues have been resolved and operations have returned to normal
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2025-09-23 16:06 UTC | Major incident: NxAPI High Errors (Critical Alerts) (this change) | major |

All Nx Cloud changes: [timeline](https://rewindex.com/company/nx-cloud/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


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Canonical: https://rewindex.com/change/i3f7a6501f019f3 · Markdown: https://rewindex.com/change/i3f7a6501f019f3.md · JSON: https://rewindex.com/api/v1/changes/i3f7a6501f019f3 · Generated 2026-10-20T00:00:48.223Z