# Amplitude: Critical incident: Amplitude Platform Unavailability

**Summary:** Amplitude reported a critical outage affecting application access and interface loading across Analytics, Audiences, Data, Experiment, Guides & Surveys, and Session Replay. It started at 2026-06-03 13:13 UTC and was resolved at 2026-06-03 13:26 UTC, lasting 13 min. Amplitude implemented a fix and expected no data loss. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2026-06-03 13:13 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/qzy08tt55mjg](https://stspg.io/qzy08tt55mjg)
- [Company: Amplitude](https://rewindex.com/company/amplitude.md)
- Versions: before (none: first archived) → after incident\_version:49/rj3dxhhywg1r@bd87693c8945
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Amplitude Platform Unavailability
```

**2. Added: Impact**

```diff
+ critical
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2026-06-03 13:13 UTC
```

**5. Added: Resolved time**

```diff
+ 2026-06-03 13:26 UTC
```

**6. Added: Affected components**

```diff
+ Analytics - Web Application, Audiences - Web Application, Data - Web Application, Experiment - Web Application, Guides & Surveys, Session Replay, Web Application
```

**7. Added: Update** (identified) · 2026-06-03 13:13 UTC

```diff
+ We are aware of renewed issues affecting the Amplitude application. Some users may currently be unable to access the application or may experience errors when loading the interface. We have identified the issue and are actively working to restore service. We do not expect any data loss at this time. We will provide the next update within 10 minutes. Thank you for your patience.
```

**8. Added: Update** (resolved) · 2026-06-03 13:26 UTC

```diff
+ Service has been restored for the Amplitude application, and users should now be able to access the application normally. We have implemented a fix and are monitoring the system to ensure continued stability. We do not expect any data loss at this time. Thank you for your patience.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2026-06-03 13:13 UTC | Critical incident: Amplitude Platform Unavailability (this change) | outage |

All Amplitude changes: [timeline](https://rewindex.com/company/amplitude/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i3c57cff0551d47 · Markdown: https://rewindex.com/change/i3c57cff0551d47.md · JSON: https://rewindex.com/api/v1/changes/i3c57cff0551d47 · Generated 2026-10-17T23:59:06.458Z
